Legal Notice and Privacy Policy


Contact: +34 620 891 617 · info@apitcantabria.com

Website: http://apitcantabria.com


PRIVACY POLICY

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDGDD), APIT CANTABRIA guarantees the protection and confidentiality of any personal data provided by our clients, in accordance with the provisions of the General Data Protection Regulation.

The data provided will be processed under the terms established in the GDPR. Accordingly, APIT CANTABRIA has adopted the legally required protection levels and implemented all technical measures within its reach to prevent loss, misuse, alteration, or unauthorized access by third parties. Users should, however, be aware that security measures on the Internet are not impregnable.


Data Controller

  • Name: Asociación de Guías de Turismo de Cantabria – APIT CANTABRIA
  • Address: Calle Cardenal Cisneros 37 2º dcha., 39007 Santander
  • C.I.F.: G39452677
  • Phone: +34 620 891 617
  • Email: info@apitcantabria.com

Purpose of Processing

All data provided by our clients and/or website visitors to APIT CANTABRIA or its staff will be included in a personal data processing record, created and maintained under the responsibility of APIT CANTABRIA. These data are essential to provide the services requested by users or to respond to questions or inquiries from our visitors. Our policy is not to create user profiles.


Legal Basis for Processing

  • Contractual relationship: Applies when a user purchases any of our products or hires any of our services.
  • Legitimate interest: To respond to inquiries and claims, and to manage the collection of amounts due.
  • Consent: If you are a user of our website, by marking the checkbox in the contact form, you authorize us to send the necessary communications to respond to your inquiry or information request, as well as to share your data with the tourist agents who may provide the service requested by you.

Recipients

We do not disclose your personal data to anyone, except for public or private entities to whom we are legally obliged to provide personal data. For example, tax law requires sharing certain information with the Spanish Tax Agency for transactions exceeding a certain amount.

If, outside the aforementioned cases, it becomes necessary to disclose your personal information to other entities, we will request your prior consent through clear options allowing you to make this decision.


Communication

We will not perform international transfers of your personal data for any of the purposes indicated.


Retention

We will only retain your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we consider the risks associated with processing, our contractual and legal obligations, internal retention policies, and our legitimate business interests.

APIT CANTABRIA will retain personal data after the end of the relationship, properly blocked, for the statute of limitations period of actions arising from the relationship. Once blocked, your data will be inaccessible and will only be processed for provision to public authorities, courts, or for exercising or defending claims with the Spanish Data Protection Agency.


Security

We employ all reasonable efforts to maintain the confidentiality of personal information processed in our systems. Strict security measures are maintained to protect personal data from accidental loss or unauthorized access, processing, or disclosure, considering technology, risks, and data sensitivity. However, we cannot be held responsible for your use of data (including username and password) on our website. Any third-party support providers must comply with the same privacy rules and allow audits to verify compliance.


Your Rights

You have the following rights:

  • Access your personal data to know what is being processed and how.
  • Rectify any inaccurate personal data.
  • Request deletion of your personal data, when legally possible.
  • Restrict processing when the accuracy, legality, or necessity of data is in doubt.
  • Object to the processing when the legal basis is our legitimate interest.
  • Data portability when the legal basis is a contractual relationship or your consent.
  • Withdraw consent at any time by contacting APIT CANTABRIA.

These rights can be exercised free of charge by contacting us at Calle Cardenal Cisneros 37, 2º dcha., 39007 Santander, attaching a copy of your ID.


Complaints

If you consider your rights have been disregarded, you may file a complaint with the Spanish Data Protection Agency via:

  • Website: https://www.aepd.es
  • Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid
  • Phone: 901.100.099 / 912.663.517

Filing a complaint does not involve any cost, nor is the assistance of a lawyer or solicitor required.


Updates

APIT CANTABRIA reserves the right to modify this policy to adapt to legislative or jurisprudential changes.


LEGAL NOTICE

The User can find all information regarding the legal conditions defining the relationship between users and the website owner at http://apitcantabria.com (hereinafter, the “website”), made available by APIT CANTABRIA.

Using the website implies full and unconditional acceptance of all provisions included in this Legal Notice. Users must read this Legal Notice carefully each time they access the website, as it may be modified at the discretion of the owner or due to legal or business practice changes.


1. Data of the Website Owner

  • Name: Asociación de Guías de Turismo de Cantabria – APIT CANTABRIA
  • Address: Calle Cardenal Cisneros 37 2º dcha., 39007 Santander
  • C.I.F.: G39452677
  • Phone: +34 620 891 617
  • Email: info@apitcantabria.com

APIT CANTABRIA is responsible for the website and commits to complying with all national and European requirements regulating personal data use.


2. Purpose

The website provides users with access to information and services offered by APIT CANTABRIA to interested individuals or organizations.

Accessing and using the website establishes the user’s status and implies acceptance of all conditions included in this Legal Notice.


3. Access and Use of the Website

3.1 Free Access – Access is free, except for costs of the user’s Internet connection.

3.2 User Registration – Generally, no registration is required to access the website.

Users guarantee the accuracy, validity, and authenticity of personal data provided and agree to keep it updated. Information must be complete and correct when submitted via the contact or subscription form.

No data of minors under 13 years will be collected without parental consent.


4. Website Content

The website language is Spanish. APIT CANTABRIA is not responsible for user misunderstanding of the language.

APIT CANTABRIA may modify or remove content freely and without notice.


5. Security Measures

Personal data provided may be stored in automated or manual databases, with APIT CANTABRIA solely responsible, ensuring confidentiality, integrity, and quality per applicable data protection laws.


6. Limitation of Liability

APIT CANTABRIA is not responsible for unauthorized use, software errors, viruses, or improper browser use.


7. Cookies

The website may use cookies in accordance with the Cookie Policy.


8. Navigation

Servers may collect non-identifiable data such as IP addresses, used only for web navigation and anonymized statistics.


9. Intellectual and Industrial Property

All website content is APIT CANTABRIA property and must not be copied, reproduced, or used without prior written authorization.


10. Applicable Law and Jurisdiction

This Legal Notice is governed by Spanish law. Disputes will be resolved in the courts of Santander. Users outside Spain also submit to Santander courts.